Building Hyper Performance Scrum Teams

Building Hyper Performance Scrum Teams: Using Crew Resource Management Techniques from Aviation

Have you ever been part of an organization or team where leaders failed to accept input from junior team members and a project or initiative failed? Now imagine being part of a team flying an aircraft where either failing to share information or not acting on critical information in a decisive manner can cause the aircraft you’re in to crash. In the Flight Decks of today’s aircraft, open communication and the ability to respectfully question authority are essential cognitive and interpersonal skills every crew member must learn so as a team they can mitigate the unforgiving risks inherent in their complex environment. Thirty years ago flight deck culture was entrenched in hierarchical command and control management. This is very similar to the legacy of waterfall command and control leadership styles that is impeding agile transformations around the globe.

This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs.

Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies.

Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.