Course description
It’s clear that the Covid-19 pandemic has brought greater focus to the need for effective communications in many areas, but particularly to the world of virtual communication that we now live and work in.
We know these skills are vital not just in crises, but for every key business initiative an organisation undertakes and each customer/colleague interaction you have. Effective communication can be the critical factor in whether those initiatives and interactions succeed and goals are achieved. And the verbal behaviours we use in each interaction aren’t fixed or predetermined. They can be improved, and so the results we see in our businesses and professional lives improve too.
Verbal Behaviour Analysis (VBA) is the research and training methodology that underpins all Huthwaite programmes and aims to give you the skills that match, as closely as possible, to our validated models used by skilled communicators. The behaviours we focus on resulted from a large scale Huthwaite behavioural study over four years. During this study we analysed people in a hugenumber of interactive situations to gain insights into the behaviours which lead to communication effectiveness.
These essential verbal behaviours are included in our ‘communicating in a virtual world’ training which is now available as an open virtual programme, designed to suit anyone who finds themselves using virtual or remote communication tools.
Do you work at this organisation and want to update this page?
Is there out-of-date information about your organisation or courses published here? Fill out this form to get in touch with us.
Suitability - Who should attend?
Who should attend this workshop?
This interactive workshop is for you if:
- you or your team are involved in making a case to others (persuading or selling)
- you are tasked with finding solutions to problems in a group setting
- you need to build or manage a team of people
We train people in a variety of roles at many different levels and within a wide range of sectors.
Outcome / Qualification etc.
You will gain insights and skills to understand what is really important when communicating virtually and by the end of the workshop you will:
- Understand the main challenges in communicating in a virtual world and building trust in your virtual environment
- Understand the key verbal behaviours you’ll need to help deliver clear communications and develop core communication skills to apply in your real world
- Engage people in a way that achieves the desired outcome and manage your communication airtime
- Be able to understand and prepare for your meeting/communication purpose and facilitate effective communications using persuasive information
- Have insight into using variety and emphasis in your communications to help messages land more effectively
- Know how to deal with different reactions to communications that affect people’s perceptions and behaviours
Course delivery details
How is the programme delivered?
This half-day (3 hour) master class offers an interactive workshop environment that utilises participant polls; interactive chat functions and short breakout groups. This helps to ensure you fully understand and hone new skills that will ultimately increase your confidence when communicating virtually.
Customer Outreach Award
We believe that it should be easy for you to find and compare training courses.
Our Customer Outreach Award is presented to trusted providers who are excellent at responding to enquiries, making your search quicker, more efficient and easier, too.
Reviews
Average rating 3.5
Interesting and agile course well led by Mike.
I was expecting more content related to persuasive communication
Expenses
The cost of this course is £300.00 per delegate.
In-House Training
Huthwaite also has extensive experience helping all kinds of businesses prosper by providing bespoke training solutions tailored to specific needs.
Continuing Studies
How does learning transfer to the workplace?
By the end of the workshop, you will be able to:
- Choose which behaviours to change in order to be more effective in communicating
- Build a common language and core tools that ensure you can communicate with clarity and precision
- Have a platform for other specific skill sets based around verbal behaviour such as how to play your part in and manage effective meetings, how to manage and communicate within a team and how to prepare persuasive presentations and value propositions
This was a good course though already a bit behind the times. 24.03.2020, this would have been a revelation but in 2021 Ifelt itlackex the grit I need to get the best results fr...