I loved your tarining and Susan was absolutely amazing! Thank you.

I believe the course was delivered clearly and exceptionally well.

Susan was a great trainer and look forward to see her for another training with Hamilton Mercer.

Susan is very patient and clear in her explanations making sure that we understand and are ready to deal with challenging people here at LSHTM.

Susan was a great trainer who delivered useful content in a professional and clear way. I often gave input about a personal situation I was facing at work and she approached all...

Claire was excellent and really friendly! The training was also engaging and interesting.

Lovely course, Lovely learning consultant. Will highly recommend.

It was lovely session. Learnt a lot. Claire was amazing. Kept the course interesting till the end.

I loved the fact that it was not on a PowerPoint and we were using a booklet and making notes.
Everyone was listened to and good knowledge by sharing their experience with good...

I would like to complement our course tutor who was very professional and thoughtful in all aspects.

I enjoyed today's course on objection handling. As a now junior AM this is so needed for my role and really assisted me today after the course on a difficult call with a customer.

This course really highlighted the importance of using the right words in the right way. I didn't realise how many negative primers I use! It has really impacted how I talk to ...

It was really good to have the variation of listening to the trainer along with group and individual tasks.

Rob was great, really enthusiastic and engaging.The course itself surprised me as to how engaging it would be, especially on a rainy Monday morning.

Great course - good range of content delivered in an engaging way. Rob was great.

The course was informative and engaging and Rob was a great presenter thanks.

Rob delivered the training in a really engaging way. It was interactive and accessible and applicable to everyone in the room.

Mike was excellent trainer very patient with the group and got everyone involved.

Jon was an excellent trainer, he engaged with the whole group and made the course really enjoyable. His expertise was evident and all the content was relevant and relatable to o...

Jon was great at explaining the contents of the course and adding real life (work and personal) examples that were very relatable. He made it interesting, fun and interactive. H...

I thoroughly enjoyed this training session, it provided great tools that can be used to deal with difficult customers, and that can be applied to daily life. I especially liked ...

I thought the course was very good and hopefully will help me change the way I approach situations.

I found this training session very useful. Rob kept everyone engaged and ensured everyone had their moment to be heard. All the activities were explained well and it was clear w...

Very good training course and very well delivered by Claire. Easy to understand and to put into practice.

Well delivered training course, will definitely take some insights and continue to use them when developing the team further.