Course description
The Effective Communication Level 2 course is designed to empower healthcare support workers and adult social care workers with the necessary skills and knowledge to communicate effectively in their roles.
Upcoming start dates
Suitability - Who should attend?
For a minimum of 2 and maximum of 12 learners for in-company training
Outcome / Qualification etc.
Certificate valid for 3 years
Training Course Content
Understand the importance of effective communication in care settings, Know how to meet the communication and language needs, wishes and preferences of individuals receiving care, Be able to promote effective communication, Understand the principles and practices relating to confidentiality
Course delivery details
Classroom, Webinar
Why choose First Response Training & Consultancy Services Ltd
Founded in 1997
Delivering training to over 70,000 learners per year
A team of more than 80 experienced trainers across the UK
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First Response Training - One of the leading suppliers of Health & Safety training in the UK
First Response Training (FRT) is a leading national training provider, delivering learner-centred, interactive training programmes tailored for a diverse range of industries across the UK. Working with regional and national care providers, local authorities, schools, colleges and universities, hospitals, police...