Course description
The course aims to develop the staff's understanding of the importance of handling alcohol to the correct legal and company standards in the workplace.
Upcoming start dates
Training Course Content
State who may not be served alcohol and the procedure for age checks, Identify legal measures for alcoholic drinks, Identify indicators of excessive alcohol, Describe the action you would take when dealing with violent / disorderly customers, Recognise signs of drug misuse, State the legislation on being smoke free, State why it is important that customers are given accurate information
Course delivery details
eLearning
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First Response Training (FRT) is a leading national training provider, delivering learner-centred, interactive training programmes tailored for a diverse range of industries across the UK. Working with regional and national care providers, local authorities, schools, colleges and universities, hospitals, police...