Operations / Department Manager Apprenticeship

Professional Discussion Underpinned by Portfolio Of Evidence

• This is a two-way discussion between the independent assessor and apprentice, both actively listening and participating in a professional, formal conversation
• The duration of the professional discussion will be a minimum of 60 minutes
• The independent assessor will ask a minimum of six questions from the relevant KSB question bank
• The independent assessor will also ask follow-up questions for clarification and to provide an opportunity to cover the related KSBs
• The portfolio of evidence will be available and can be referred to by both parties during the professional discussion
• The portfolio of evidence, generated on programme, will contain 20 discrete pieces of key evidence , each of which must be clearly mapped to the related KSBs
• The portfolio of evidence underpins the professional discussion and is not formally assessed or graded

Project Proposal - Component 1

• The project proposal involves the apprentice completing a relevant work project that has real business benefit
• Employer support is required for the project, and this must be evidenced in the form of a written communication
• The project can be based on the following examples:
• A 500-word project brief is required at Gateway outlining the project title and scope, this will be signed off by the end point assessment organisation to confirm suitability
• The project commences after the apprentice has passed Gateway
• The project proposal will be approximately 4,000 words including tables, graphs and data, and is completed over a maximum period of 12-weeks after Gateway
• The project must be completed unaided and needs to be referenced to the relevant KSBs

Project Presentation with Questioning - Component 2

• This involves the apprentice presenting their project to the independent assessor, followed by questions
• The presentation is completed and submitted at the same time as the project proposal, a maximum of 12-weeks after Gateway 2-weeks notice of the presentation date will be provided to the apprentice
• The duration of the presentation and questioning will be a minimum of 60 minutes - 20-minute presentation, 40-minute questioning
• The independent assessor will ask a minimum of eight questions after the presentation, one from each of the relevant KSBs
• The independent assessor may ask additional follow-up questions where clarification is required
• The presentation can be delivered by any media the apprentice deems appropriate
• The presentation and questioning will take place in a suitable controlled environment