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Investigating Human Performance

Length
1 week
Length
1 week
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Course description

The importance of human performance in incidents and accidents is widely acknowledged, however the investigation of how human factors influence the causal sequence is less well understood.

This course has been designed to help those who may be involved in the investigation of incidents and accidents to better understand how physiology and psychology influence the likelihood of an individual to make errors or commit violations.

Areas covered include cognition and information processing, medical factors, assessing fatigue, ergonomics, human factors investigation methodologies/tools and organisational/cultural factors.

The course is delivered by experienced practitioners from the accident investigation and human performance fields with experience from the rail, marine and air transport sectors.

Suitability - Who should attend?

Those involved in the investigation of incident or accidents within the transport industry or whom may be the recipients of safety recommendations.

Outcome / Qualification etc.

What you will learn

On successful completion of this course, you will be able to:

  • Outline the key areas of consideration for an accident investigator in terms of human performance in transport operations;
  • Identify suitable techniques for the collection of accurate evidence relating to human performance;
  • Critically assess the effectiveness of contemporary human factors evidence collection and analysis tools;
  • Identify at what point an expert should be approached about the collection or analysis of human performance evidence.
  • Reflect on the quality of the human performance aspects of contemporary accident investigations.

Training Course Content

Core content

  • The role of human performance in accidents
  • Human errors and violations
  • Human cognition
  • Perception, memory, attention and vigilance
  • Information processing, decision making and situational awareness
  • Medical factors
  • Tiredness and fatigue
  • Job / workplace factors
  • Team factors
  • Cultural factors
  • Organisational factors
  • Human performance evidence collection
  • Tools for assessing human performance
  • Analysis of human performance data
  • Accident case studies.

Course delivery details

Course structure

The course will be delivered over five days using a mixture of lectures from industry experts and academics, case study exercises and group discussions.

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Cranfield University
College Road
MK43 0AL Cranfield

Cranfield University

Cranfield is a specialist postgraduate university that is a global leader for education and transformational research in technology and management. We have many world-class, large-scale facilities, including our own global research airport, which offers a unique environment for transformational education...

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