Course description
This course introduces delegates to the principles of managing a distributed, remote and mobile workforce and how to effectively communicate with that workforce.By reviewing various leadership and management tools and theories the programme actively encourages delegates to become aware of their own leadership style. From this analysis delegates will understand the pros and cons of their own style and have a desire to develop the right leadership mindset. They will explore how this is key to developing a highly productive mobile team.Delegates will also learn how to effectively communicate to their mobile teams. The importance of acting as a role model and promoting and displaying the organisation’s values to the team and individuals will be emphasised. We challenge what is required of a modern leader and their staff, and how communication is key to achieving this. Delegates will consider all communication channels they have to maximise their opportunity to influence people and drive excellent results. We will discuss when each are most effective and how to best train team members to communicate well in an increasingly digital environment.
Upcoming start dates
Suitability - Who should attend?
Outcome / Qualification etc.
- Effectively manage tasks, teams and individuals both onsite and remotely
- Build rapport and seek different views and contributions
- Maintain professional boundaries
- Use a range of styles to communicate with others, understand alternative viewpoints through active listening
- Create an environment that is positive and encouraging, building confidence and motivation in those around them
- Build and maintain positive relationships with internal colleagues; external partners; stakeholders and members
- Use TONE when dealing with remote teams
- Identify the most effective and appropriate communication method for any given situation
- Act as a role model
Training Course Content
- Understand the Management of Team Performance
- Overview of How to Manage Team Performance:
- Techniques to Manage Performance
- What is a remote workforce?
- Understand your Management Style
- Action Centred Leadership: John Adair and its challenges for mobile team managers.
- McGregor's X (Authoritarian) and Y (Participative) management motivation styles theories.
- Situational Leadership by Paul Hersey and Ken Blanchard: Adapting styles based on the development needs of individual team members, and familiarity with tasks as groups / individuals. Including Directing, Supporting, Coaching and Enabling.
- Kurt Lewin's three leadership styles: Autocratic, Democratic and Laissez-Faire.
- Explore the Pros and Cons of the different models.
- Identify areas for personal development
- Identify your preferred Leadership Style
- How you can begin to address your development within the context of your Leadership Style
- Benefits of a mobile workforce
- The needs of a modern workforce
- Consider the pros and cons of the mobile workforce
- The challenges of managing a mobile workforce
- Understand Quality Management Techniques
- Developing a Growth Mindset
- Introduction of Growth Mindset
- The Importance of Trust when managing a remote workforce
- Understanding the importance of communication
- How to communicate effectively when managing a mobile team
- Explore different methods of communication, understanding how individuals in your team communicate best
- How to develop digitally friendly teams
Course delivery details
- Support learning and career development of others
- Deliver team and individual results
- Demonstrate a willingness to adopt new ways of working and to display a flexible and adaptable attitude to work
- Seek and embrace new ideas or approaches and encourage others to take calculated risks and challenge the status quo
- Create an environment that is positive and encouraging, building confidence and motivation in a mobile team
- Communicate politely, clearly taking into account the context of the situation ensuring understanding is gained from recipient
- Communicate clearly and honestly using language in a wide variety of situations meeting the needs of the audience and demands of the situation
- Can build team relations and delivers information through effective communication channels
- Delegates will also have a personally developed action plan to embed the skills learned with their teams
Continuing Studies
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Cosensa Learning and Development Training Courses
Cosensa Learning & Development offers training courses for professionals and organisations throughout the public, private and third sectors. All Cosensa trainers are highly qualified, with extensive experience in training and coaching. Cosensa's wide range of open courses are delivered throughout...