Course description
This BSI ISO 9001:2015 requirements training course teaches you the key terms, definitions, and foundations of ISO 9001:2015, so you can better meet customer needs.
This is an excellent introduction to the principles of quality standards for anyone involved in the establishment, implementation, maintenance, and continual improvement of an ISO 9001:2015 quality management system (QMS). Set against the backdrop of todays’s competitive and demanding consumer environment, the course covers concepts that include risk-based thinking, process approach, plan-do-check-act, and the seven management principles. In this step on your learning journey with BSI, you will also learn about the structure of this standard, which incorporates the Annex SL common framework for management system standards.
Available as in-person training or self-paced, e-learning, this ISO 9001:2015 requirements training course helps you to put quality at the heart of your organization. You will gain a thorough understanding of ISO 9001:2015, equipped for continuous improvement and long-term quality success.
Upcoming start dates
Suitability - Who should attend?
- Anyone involved in the planning, implementing, maintaining, supervising or auditing of an ISO 9001:2015 QMS
Outcome / Qualification etc.
- Identifying the key requirements and benefits of ISO 9001:2015 QMS
- Understanding the structure of an effective QMS and how it applies to your organization
- Knowing how to manage quality, drive improvement, and better retain customers
- You will receive an internationally recognized BSI training academy certificate of attendance
Training Course Content
- Importance and benefits of an ISO 9001:2015 QMS
- Key requirements, terms and definitions of ISO 9001:2015
- Structure of ISO 9001:2015, which incorporates the Annex SL common framework for management system standards
- Main concepts such as risk-based thinking, process approach, Plan-Do-Check-Act, and the 7 management principles
Course delivery details
- Detailed course notes
- On completion, you'll be awarded an internationally recognized BSI Training Academy certificate
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BSI, the British Standards Institution, is one of the world’s leading providers of training, certification, standards, regulatory approval, business improvement and management development for local and global audiences.
Our expert teams provide top quality training to organizations of all sizes and every type of industry - ranging from leading multinationals to small, innovative start-ups and from governments to charities. From understanding how a standard can help your business,...