Course description
Operations / Departmental Manager Level 5 Apprenticeship
This programme will build and enhance the capabilities of your core management, ensuring they can take on the challenge of leading throughout dynamic and changing business environments. It will stretch and challenge your employees through professional one-to-one coaching and technical training to develop the core skills required to drive impact from day one.
All businesses need effective management talent to develop and drive the people within it. The Operations / Departmental Manager Apprenticeship can help your employees embrace the challenges that confront productivity, growth and successful change. In addition, this programme offers scalability of transferable leadership skills in any sector.
By building the capability of your people managers to utilise data and financial intelligence to power commercial decisions, your talent will be able to implement modern business practices to drive your business forward.
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Upcoming start dates
Suitability - Who should attend?
Set by individual employers*, but typically includes:
- 3 A-Levels or equivalent (and GCSE English and Maths) or
- Significant work experience
Outcome / Qualification etc.
What will you learn?
- Understanding of your own impact at work and how to make a difference to the team - building a reflective, proactive approach to the programme
- Developing an agile approach to communication, negotiation, influencing and collaborative working
- Disseminating the vision while developing, building and supporting high performance working
- Aligning operations to strategy, maximising opportunities and mitigating barriers to organisational success
- Organisational financial management and commercial awareness
- Managing resources and projects to achieve results.
Skills and Behaviours
- Operational management
- Project management
- Finance
- Leading people
- Managing people
- Building relationships
- Communication
- Self-awareness
- Self-management
- Decision-making
- Responsibility
- Inclusivity
- Agility
- Professionalism
Qualification achieved
- Operations / Departmental Manager Level 5 Apprenticeship
- CMI Chartered Manager Status
Training Course Content
- Personal effectiveness
- Corporate synergy
- Modern leadership
- Dynamic operations
- Driving organisational performance
- Financial intelligence
Course delivery details
Contextualised learning
The programme includes virtual classroom sessions aimed at interactive activity and reflection with peers, alongside developmental workshops aimed at improving the skills developed in a practical way.
Supporting synchronous delivery
BPP’s virtual learning platform includes video content, e-text books, case studies and other learning resources. Self-study prepares your employees for expert discussion within class whilst setting objectives to apply learning in the workplace, retrospectively encouraging reflection for further development and improvement.
One-to-one professional mentoring
Your employees will be allocated a qualified and experienced professional to operate as a mentor throughout the programme. They will provide meaningful feedback on individual practice whilst helping to reflect on strengths and development areas to improve overall capability and performance of your employees.
Your employees will have telephone or video calls every 6 weeks with a BPP Coach who will help your employees to consider how their learning has been applied and to agree development objectives.
Participants will be required to build a professional portfolio to showcase their capabilities that include how they have applied the tools and frameworks that they have learnt throughout the programme.
Peer networks
Your employees will have access to BPP’s virtual community, with networking opportunities that attract a diverse mix of professionals.
Professional workshops
BPP will help your employees to further embed and reflect on their newly developed knowledge and skills with a host of dynamic workshops. These sessions are run by professional facilitators and are designed to be fun, interactive and engaging. There are six professional workshops for this programme which align with all six modules to ensure learning is being applied and bolstered with a network of live examples across various industries.
Continuing Studies
- If you have three years management experience you can apply for Chartered Manager status with the CMI
- Further career progression through work experience
- Qualifications and further study up to postgraduate level, including progression to the Chartered Manager Level 6 Degree Apprenticeship and the Senior Leader Master’s Level 7 Degree Apprenticeship