What was the best part of the Day? 'Conversations were very 'human', the models and theories were brought into real life situations.

Great presenters and very useful workbook....

What was the best part of the Day? 'Considering ways of dealing with conflict'

What was the best part of the Day? 'Conflict - it's taught me to look at emotions (mine and others) and to consider 'forcing' language to avoid.'

What was the best part of the Day? 'Chatting through particular issues and getting feedback from the facilitator and others on the course.'

What was the best part of the Day? 'Chance to talk to others about their experiences and gain validation on how I currently do things and could do in the future.'

What was the best part of the Day? 'Chance to hear from others and practice via interactive nature with group discussions, breakout rooms and 1:1 conversations.'

What was the best part of the Day? 'Challenging poor performance, how to have these conversations.
Feedback
Planning and being specific'

What was the best part of the Day? 'Challenging conversation and how to structure the conversation'

What was the best part of the Day? 'Breakout sessions and models'

What was the best part of the Day? 'breakout rooms and discussions'

What was the best part of the Day? 'Break out sessions '

What was the best part of the Day? 'Break out rooms for discussion'

What was the best part of the Day? 'Break out rooms and conversations'

What was the best part of the Day? 'Break out discussions.'

What was the best part of the Day? 'Being introduced to more models to use to structure feedback and discussion'

What was the best part of the Day? 'Being given new frameworks and models for approaching conflict.'

What was the best part of the Day? 'being able to use break out rooms to get other people opinions and thoughts'

What was the best part of the Day? 'Being able to share knowledge and experience with fellow Team Leaders and get advice on this from the tutors'

What was the best part of the Day? 'Being able to see new approaches and gaining knowledge on things to take into consideration on performance management. Also the knowledge ga...

What was the best part of the Day? 'Being able to practice a difficult conversation and the structure / preparation for this with people I could trust. This is something I didn...

What was the best part of the Day? 'Being able to have discussions and learn from others' experiences'

What was the best part of the Day? 'Being able to discuss with others the experiences they have encountered and how they resolved them (or didn't) and talking through the ways ...

What was the best part of the Day? 'being able to add learning to objectives im cuttently setting Also having conversation with others with help and advice about situations at ...

What was the best part of the Day? 'being able the talk through the theory with colleagues/other candidates towards how these could be used in practice'

What was the best part of the Day? 'Being able to (and encouraged to) work through the exercises on real life issues with a peer/peers'