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Telephone Training - Professional Customer Care | In House
Live and Learn Consultancy
|
Corporate Training for Teams
4.9
(66)
-
Multiple (2)
-
Virtual Classroom, In Company
In today's business environment, successful client interaction is crucial for improving your companies brand reputation. This Customer Telephone Training Course...
Building a Customer Centric Culture Training Program - Tailored Course
Rcademy
|
Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
As a brand, you need a customer-centric culture that focuses on creating positive customer experiences through effective communications strategy and...
Negotiating Effectively
Crossroads Global Private Limited
|
Professional Training
4.8
(6)
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From 45 GBP
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Multiple (2)
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In Company, Virtual Classroom, Self-Paced Online
Whether you are pitching big deals to clients or just hoping to resolve some workplace conflicts, this course will help...
Advanced Negotiation Techniques Training Course - CPD Certified
Maguire Training
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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Virtual Classroom, Blended, In Company, Classroom
participants will learn how to apply knowledge of people behaviour to help negotiate larger and more complex big ticket negotiations....
Customer Service Skills for Government and Public Sector Employees Training Course - Tailored Course
Rcademy
|
Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
The ability to provide good customer service is not only limited to the private sector. It can also be found...
Advanced Selling Skills (2 Day Course) (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
Advanced Successful Selling
STL
|
Corporate Training for Teams
5.0
(9)
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Nationwide
-
In Company
24 months post training support included . Tailored and bespoke programme options . Our experienced training and logistics team in...
Communication Skills for High Pressure Teams
STL
|
Corporate Training for Teams
-
Nationwide
-
In Company
This workshop combines fundamentals of emotional intelligence and behavioural styles analysis with practical communication strategies to equip teams with the...
Customer Relationship Management
STL
|
Corporate Training for Teams
4.9
(23)
-
Nationwide
-
In Company
Develop your performance and skills as an effective Customer Relationship Manager; understand the benefits of high level CRM and the...
Dealing with Complaints and Aggression
STL
|
Corporate Training for Teams
-
Nationwide
-
In Company
How to handle and resolve Complaints How to diffuse aggressive situations To examine the Philosophy of Communication 24 months post...
Influence and Persuasion Skills
STL
|
Corporate Training for Teams
5.0
(1)
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Nationwide
-
In Company
By the end of the course you will be able to: Understand the difference between influence, persuasion and manipulation Understand...
Introduction to Marketing
STL
|
Corporate Training for Teams
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Nationwide
-
In Company
You will understand and apply essential marketing principles, tools and techniques that can support business growth. The course gives delegates...
Key Account Development
STL
|
Corporate Training for Teams
-
Nationwide
-
In Company
Attending this course will equip participants with advanced techniques and practical tools to effectively manage and grow key accounts. The...
Mastering the Art of Closing Incoming Calls
STL
|
Corporate Training for Teams
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Nationwide
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In Company
Attending this course will equip participants with essential skills to improve their telephone interactions, leading to enhanced customer satisfaction and...
Selling Skills
STL
|
Corporate Training for Teams
5.0
(41)
-
Nationwide
-
In Company
24 months post training support included . Tailored and bespoke programme options . Our experienced training and logistics team in...
Appointment setting (In-House)
The In-House Training Company
|
Corporate Training for Teams
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Multiple (2)
-
Virtual Classroom, In Company
This course has a simple objective: to help gain appointments with potential clients. In most consultative selling situations clients won’t...
Certified Business Relationship Manager (CBRM®): In-House Training
IIL Europe
|
Corporate Training for Teams
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From 2,950 USD
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Nationwide
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In Company
The CBRM® Practitioner Qualification is intended for the intermediate-to-advanced Business Relationship Manager, as it focuses on advancing to the role...
Customer engagement (In-House)
The In-House Training Company
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
Customers are astute and well-practised in researching and seeking information, solutions and added value in the minimum number of clicks...
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