bespoke in Thorntonhall

Cold calling, or telemarketing, is a tough, but rewarding role.

One of the most effective tactics available to buyers is the price challenge. It is very simple to use, and can be very effective.

Inspirational Leadership gets results. It’s about recognising that your most precious possession is the people who work for you, and having the skill to draw out the very best in their performance.

When it comes to negotiations, having the edge on the other side can make all the difference.

Read about how LDL brought the Carphone Warehouse together to retain managers and help employees live its new values.

Reaching the decision maker is the first major milestone in the sales process, and it is vitally important to understand the best ways to achieve this.

The Challenge

This is a business that manufactures and sells a range of hi-tech and smart watches through high street and online retailers. Customer relationships were managed through a team of account managers who were motivated, committed, and successful.

The business had identified a need to develop customer relationships to ensure business retention and future growth, critical to this would be the account management team been recognised as ‘Business Partners’ collaborating with customer stakeholders to achieve mutually agreed growth targets.

Which is the best Coaching qualification for me to undertake and at what level? It’s another one of those questions that often stumps us when thinking about our future development in Coaching!!

Some people say that in the era of consultative-partner selling, closing is no longer necessary. This is just not the case.