Self-Paced Online training in Team Management

Whilst there are hundreds of traits and qualities that go into being a good manager, one vital ability is knowing how and when to delegate tasks.

Master these four principles of consultative partnering and you will transform your approach to important sales opportunities.

Verbal based communication, and cold calling in particular, remains an important part of any balanced sales strategy.

Cold calling, or telemarketing, is a tough, but rewarding role.

What does it take to be a successful public speaker?

When it comes to negotiations, having the edge on the other side can make all the difference.

Read about how LDL brought the Carphone Warehouse together to retain managers and help employees live its new values.

In collaboration with MPW Learning, a programme called ‘Leadership Pathway Programme’ was designed to bring all of the skills of a large high street charity organisation management team up to date. After introduction of the programme, common working practices were restructured, productivity increased and management satisfaction improved.

To succeed in key account management we must make lots of contacts and talk to lots of people within the account. One of the ways customers reduce risk is to ensure that as many of their people as possible are in favour of the decision.