Sales, Professional Training in Merseyside

The Challenge

To enable capable sales managers to make the transition from manager to business leader. The goal was to develop the leadership and business skills needed to run a team of people balancing performance, behaviours, and profitability.

To deliver this training with an accreditation process, whereby participants can demonstrate personal progress.

At SquareOne Training we take pride in designing Spreadsheets for our customers, so we were delighted to be asked to design a solution to track staff courses and KPI alerts. This spreadsheet was implemented in 2018, but completely changed the way the company worked and made the data not only accurate but trackable.

Cross-cultural negotiations can falter for a whole variety of reasons.

Whilst there are hundreds of traits and qualities that go into being a good manager, one vital ability is knowing how and when to delegate tasks.

The Challenge

To develop the sales management team, who had differing levels of capability and experience, into a cohesive group with a consistent approach to sales leadership. Putting these leadership foundations in place would pave the way for a wider strategic programme that leaders could deliver to their direct reports in order to create a sales force that would be seen as ‘Best in Class’ on a national and international level.

Reaching the decision maker is the first major milestone in the sales process, and it is vitally important to understand the best ways to achieve this.

Read about SquareOne's global projects in New Hardware and Software Refresh and Microsoft Lync/Skype Rollout.

Cold calling, or telemarketing, is a tough, but rewarding role.

Verbal based communication, and cold calling in particular, remains an important part of any balanced sales strategy.