Training courses in Personal Development in Reynoldston

When it comes to negotiations, having the edge on the other side can make all the difference.

The Institute for Educational & Social Equity (IESE) is incredibly proud to announce the accreditation of its Level 7 Diploma in ‘Strategic Leadership, Change & Innovation.

This accreditation from NCFE is recognition of the quality of the programme and of the IESE’s overall commitment to delivering quality educational provision.

This programme centres practice and is suitable for anyone in any industry who is currently a senior leader or for those aspiring to senior leadership roles.

Whilst there are hundreds of traits and qualities that go into being a good manager, one vital ability is knowing how and when to delegate tasks.

Cold calling, or telemarketing, is a tough, but rewarding role.

The Challenge

This is a business that manufactures and sells a range of hi-tech and smart watches through high street and online retailers. Customer relationships were managed through a team of account managers who were motivated, committed, and successful.

The business had identified a need to develop customer relationships to ensure business retention and future growth, critical to this would be the account management team been recognised as ‘Business Partners’ collaborating with customer stakeholders to achieve mutually agreed growth targets.

The Challenge

To develop the sales management team, who had differing levels of capability and experience, into a cohesive group with a consistent approach to sales leadership. Putting these leadership foundations in place would pave the way for a wider strategic programme that leaders could deliver to their direct reports in order to create a sales force that would be seen as ‘Best in Class’ on a national and international level.

Verbal based communication, and cold calling in particular, remains an important part of any balanced sales strategy.

Read some testimonials from some of Mercuri's previous training.

Here's what GDPR means for us marketers and sales professionals, especially those with active cold calling and emailing campaigns.