Training courses in Negotiation Skills in West Town

Read about how LDL brought the Carphone Warehouse together to retain managers and help employees live its new values.

Inspirational Leadership gets results. It’s about recognising that your most precious possession is the people who work for you, and having the skill to draw out the very best in their performance.

Best Foot Forward provides bespoke learning solutions to suit your staff and realise your objectives.

The Challenge

This is a business that manufactures and sells a range of hi-tech and smart watches through high street and online retailers. Customer relationships were managed through a team of account managers who were motivated, committed, and successful.

The business had identified a need to develop customer relationships to ensure business retention and future growth, critical to this would be the account management team been recognised as ‘Business Partners’ collaborating with customer stakeholders to achieve mutually agreed growth targets.

One of the most effective tactics available to buyers is the price challenge. It is very simple to use, and can be very effective.

“I have been working with MBM for over a decade. During that time they have worked together with me and my Sales and Marketing team on both category projects and people development.

Some people say that in the era of consultative-partner selling, closing is no longer necessary. This is just not the case.

Best Foot Forward Training guarantees that you get a threefold return on investment. How? Top end performers in your team will continue to be committed, staff stay motivated and productive, increasing your bottom line.

Silicon Valley Bank employees grow their professionalism and confidence when presenting with training that generated extraordinarily positive feedback.