Management, online training in Alcester Lane's End

Read about how LDL brought the Carphone Warehouse together to retain managers and help employees live its new values.

It’s an absolute minefield…what is the correct option for myself or for my managers when it comes to management and leadership development?

To succeed in key account management we must make lots of contacts and talk to lots of people within the account. One of the ways customers reduce risk is to ensure that as many of their people as possible are in favour of the decision.

In collaboration with MPW Learning, a programme called ‘Leadership Pathway Programme’ was designed to bring all of the skills of a large high street charity organisation management team up to date. After introduction of the programme, common working practices were restructured, productivity increased and management satisfaction improved.

Samantha Webley, a Personal Loans Team Leader at Cardiff based MotoNovo Finance, upon completing the LEAD Management Programme she decided for her ‘Making a Difference’ project to focus on developing a fully motivated Outbound Sales Team achieving an average of 125 personal loan sales per month.

Samantha has been with MotoNovo for over 15 years and has worked her way up the MotoNovo career path ladder which has include her roles as an Input and Payout Administrator, Key Account Manager and a Campaign Account Manager.

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One of the most effective tactics available to buyers is the price challenge. It is very simple to use, and can be very effective.

Some people say that in the era of consultative-partner selling, closing is no longer necessary. This is just not the case.

Which is the best Coaching qualification for me to undertake and at what level? It’s another one of those questions that often stumps us when thinking about our future development in Coaching!!

What does it take to be a successful public speaker?