Training courses in Learning & Development in New South Wales

In collaboration with MPW Learning, a programme called ‘Leadership Pathway Programme’ was designed to bring all of the skills of a large high street charity organisation management team up to date. After introduction of the programme, common working practices were restructured, productivity increased and management satisfaction improved.

Leading facilities management provider, Salisbury Group employs over 500 people in sectors including universities and higher education, transport, local government, retail, recruitment, logistics, and infrastructure. Priding themselves on the relationships they build with customers, they strive to deliver excellent customer service at every touchpoint of the organisation. To help build a culture of service excellence and set themselves apart, they adopted WorldHost customer service training.

"The training was extremely beneficial, tailored to our needs and run in a very interactive manner.... participants have been well equipped to deliver training to our handlers.”

“I have been working with MBM for over a decade. During that time they have worked together with me and my Sales and Marketing team on both category projects and people development.