confidence in Greater Manchester

Verbal based communication, and cold calling in particular, remains an important part of any balanced sales strategy.

To succeed in key account management we must make lots of contacts and talk to lots of people within the account. One of the ways customers reduce risk is to ensure that as many of their people as possible are in favour of the decision.

When it comes to negotiations, having the edge on the other side can make all the difference.

Telling stories using your data has never been easier. Data storytelling sits at the crossroads of art and science and utilises both to improve insights. Today, there are a wide range of programs (take a look at somePower BI basics) that can take the data produced by your business and visualise it in a range of different ways, with the idea that utilising this visual language makes understanding complex and often dry data much easier...

Read about how LDL brought the Carphone Warehouse together to retain managers and help employees live its new values.

Reaching the decision maker is the first major milestone in the sales process, and it is vitally important to understand the best ways to achieve this.

Some people say that in the era of consultative-partner selling, closing is no longer necessary. This is just not the case.

Cold calling, or telemarketing, is a tough, but rewarding role.

Cross-cultural negotiations can falter for a whole variety of reasons.