Training courses in Functional Skills in West Town

Cold calling, or telemarketing, is a tough, but rewarding role.

Samantha Webley, a Personal Loans Team Leader at Cardiff based MotoNovo Finance, upon completing the LEAD Management Programme she decided for her ‘Making a Difference’ project to focus on developing a fully motivated Outbound Sales Team achieving an average of 125 personal loan sales per month.

Samantha has been with MotoNovo for over 15 years and has worked her way up the MotoNovo career path ladder which has include her roles as an Input and Payout Administrator, Key Account Manager and a Campaign Account Manager.

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On 23rd October 2024, staff and leaders at the Institute for Educational & Social Equity, were delighted to host Ms Karah Whitter, Senior Staff Inspector, Quality Assurance, at its office in Huddersfield, West Yorkshire, to explore collaborative opportunities in research and research management.

The National Education Inspectorate (NEI) is responsible for quality assurance in just over 1,000 public primary and secondary schools in Jamaica. Ms Whitter's visit follows a visit to the National Education Inspectorate in June 2024 by IESE Director, Professor Paul Miller.

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When it comes to negotiations, having the edge on the other side can make all the difference.

In an age where digital technologies are reshaping industries, the demand for visionary IT leaders has surged. These individuals stand at the crossroads of technology and business, driving innovation and strategic decisions that shape the future of their organisations. This article delves deep into what it takes to be a successful IT leader in the modern era, exploring the key skills and approaches needed to navigate the complex and ever-changing landscape of technology.

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The LEAD management programme provides an intensive introduction to the world of people management, focusing on achieving results with and through people. The programme is highly practical and the return on investment starts the minute the delegate re-enters their working environment.

Attending the LEAD programme equipped Ellen Carter with the right tools and techniques along with the confidence and competence to implement her Making A Difference project ahead of schedule during these very challenging times.

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Reaching the decision maker is the first major milestone in the sales process, and it is vitally important to understand the best ways to achieve this.

In collaboration with MPW Learning, a programme called ‘Leadership Pathway Programme’ was designed to bring all of the skills of a large high street charity organisation management team up to date. After introduction of the programme, common working practices were restructured, productivity increased and management satisfaction improved.