Training courses in Functional Skills in South Norwood

To succeed in key account management we must make lots of contacts and talk to lots of people within the account. One of the ways customers reduce risk is to ensure that as many of their people as possible are in favour of the decision.

Cross-cultural negotiations can falter for a whole variety of reasons.

In an age where digital technology is rapidly evolving, professionals from various industries are bombarded with news about the growing influence and capabilities of Artificial Intelligence (AI). While some stories depict AI as a catalyst for making our lives more comfortable and efficient, others warn about its potential to replace human roles in the job market.

Amidst these contrasting narratives, you may find yourself at a career crossroads, questioning whether to invest in AI skills. In this article, we strongly argue for up-skilling in AI and elaborate on why a specialised course, such as those we offer atDuco Digital Training,is not just beneficial but crucial for your career longevity.

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The Challenge

To develop the sales management team, who had differing levels of capability and experience, into a cohesive group with a consistent approach to sales leadership. Putting these leadership foundations in place would pave the way for a wider strategic programme that leaders could deliver to their direct reports in order to create a sales force that would be seen as ‘Best in Class’ on a national and international level.

Read about how LDL brought the Carphone Warehouse together to retain managers and help employees live its new values.

The Challenge

This client is a food manufacturer operating a global business. When TLSA became involved, the client was in the middle of a strategic plan designed to achieve challenging growth objectives.

Leadership development was identified as critical to delivering the growth targets. One of the key challenges was to establish a ‘Sales Director: Executive Sales Leader’ group with the capability and potential to deliver on a country-by-country basis.

Inspirational Leadership gets results. It’s about recognising that your most precious possession is the people who work for you, and having the skill to draw out the very best in their performance.

Master these four principles of consultative partnering and you will transform your approach to important sales opportunities.

The Challenge

This is a business that manufactures and sells a range of hi-tech and smart watches through high street and online retailers. Customer relationships were managed through a team of account managers who were motivated, committed, and successful.

The business had identified a need to develop customer relationships to ensure business retention and future growth, critical to this would be the account management team been recognised as ‘Business Partners’ collaborating with customer stakeholders to achieve mutually agreed growth targets.