Training courses in Functional Skills in Red Lumb

Inspirational Leadership gets results. It’s about recognising that your most precious possession is the people who work for you, and having the skill to draw out the very best in their performance.

Reaching the decision maker is the first major milestone in the sales process, and it is vitally important to understand the best ways to achieve this.

The Challenge

This is a business that manufactures and sells a range of hi-tech and smart watches through high street and online retailers. Customer relationships were managed through a team of account managers who were motivated, committed, and successful.

The business had identified a need to develop customer relationships to ensure business retention and future growth, critical to this would be the account management team been recognised as ‘Business Partners’ collaborating with customer stakeholders to achieve mutually agreed growth targets.

Master these four principles of consultative partnering and you will transform your approach to important sales opportunities.

When it comes to negotiations, having the edge on the other side can make all the difference.

Verbal based communication, and cold calling in particular, remains an important part of any balanced sales strategy.

At SquareOne Training we take pride in designing Spreadsheets for our customers, so we were delighted to be asked to design a solution to track staff courses and KPI alerts. This spreadsheet was implemented in 2018, but completely changed the way the company worked and made the data not only accurate but trackable.

Cold calling, or telemarketing, is a tough, but rewarding role.

Some people say that in the era of consultative-partner selling, closing is no longer necessary. This is just not the case.