Training courses in Customer Service in South West England

Read about SquareOne's global projects in New Hardware and Software Refresh and Microsoft Lync/Skype Rollout.

Leading facilities management provider, Salisbury Group employs over 500 people in sectors including universities and higher education, transport, local government, retail, recruitment, logistics, and infrastructure. Priding themselves on the relationships they build with customers, they strive to deliver excellent customer service at every touchpoint of the organisation. To help build a culture of service excellence and set themselves apart, they adopted WorldHost customer service training.

Earlier this year 10 of our colleagues attended the Microsoft 365 Bootcamp Training with SquareOne. Although we already had the Microsoft 365 package in the business, we were not using it to its full potential. The training provided us with a comprehensive understanding of Microsoft 365, enabling us to utilise it effectively and it has already had a positive impact on the way we work. The trainer was fantastic, and the overall service from SquareOne was excellent. We highly recommend both SquareOne and the course for any organisation looking to maximize their Microsoft 365 usage.

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At SquareOne Training we take pride in designing Spreadsheets for our customers, so we were delighted to be asked to design a solution to track staff courses and KPI alerts. This spreadsheet was implemented in 2018, but completely changed the way the company worked and made the data not only accurate but trackable.

Telling stories using your data has never been easier. Data storytelling sits at the crossroads of art and science and utilises both to improve insights. Today, there are a wide range of programs (take a look at somePower BI basics) that can take the data produced by your business and visualise it in a range of different ways, with the idea that utilising this visual language makes understanding complex and often dry data much easier...