Training courses in Communication Skills in South Street

Whilst there are hundreds of traits and qualities that go into being a good manager, one vital ability is knowing how and when to delegate tasks.

The LEAD management programme provides an intensive introduction to the world of people management, focusing on achieving results with and through people. The programme is highly practical and the return on investment starts the minute the delegate re-enters their working environment.

Attending the LEAD programme equipped Ellen Carter with the right tools and techniques along with the confidence and competence to implement her Making A Difference project ahead of schedule during these very challenging times.

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Cold calling, or telemarketing, is a tough, but rewarding role.

Verbal based communication, and cold calling in particular, remains an important part of any balanced sales strategy.

Best Foot Forward Training guarantees that you get a threefold return on investment. How? Top end performers in your team will continue to be committed, staff stay motivated and productive, increasing your bottom line.

Best Foot Forward provides bespoke learning solutions to suit your staff and realise your objectives.

Samantha Webley, a Personal Loans Team Leader at Cardiff based MotoNovo Finance, upon completing the LEAD Management Programme she decided for her ‘Making a Difference’ project to focus on developing a fully motivated Outbound Sales Team achieving an average of 125 personal loan sales per month.

Samantha has been with MotoNovo for over 15 years and has worked her way up the MotoNovo career path ladder which has include her roles as an Input and Payout Administrator, Key Account Manager and a Campaign Account Manager.

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“I have been working with MBM for over a decade. During that time they have worked together with me and my Sales and Marketing team on both category projects and people development.

Reaching the decision maker is the first major milestone in the sales process, and it is vitally important to understand the best ways to achieve this.