Communication Skills, bespoke in Ravenstruther

Some people say that in the era of consultative-partner selling, closing is no longer necessary. This is just not the case.

Verbal based communication, and cold calling in particular, remains an important part of any balanced sales strategy.

Read about how LDL brought the Carphone Warehouse together to retain managers and help employees live its new values.

Master these four principles of consultative partnering and you will transform your approach to important sales opportunities.

Here's what GDPR means for us marketers and sales professionals, especially those with active cold calling and emailing campaigns.

Whilst there are hundreds of traits and qualities that go into being a good manager, one vital ability is knowing how and when to delegate tasks.

Inspirational Leadership gets results. It’s about recognising that your most precious possession is the people who work for you, and having the skill to draw out the very best in their performance.

One of the most effective tactics available to buyers is the price challenge. It is very simple to use, and can be very effective.

When it comes to negotiations, having the edge on the other side can make all the difference.