Breedon on the Hill

In an age where digital technology is rapidly evolving, professionals from various industries are bombarded with news about the growing influence and capabilities of Artificial Intelligence (AI). While some stories depict AI as a catalyst for making our lives more comfortable and efficient, others warn about its potential to replace human roles in the job market.

Amidst these contrasting narratives, you may find yourself at a career crossroads, questioning whether to invest in AI skills. In this article, we strongly argue for up-skilling in AI and elaborate on why a specialised course, such as those we offer atDuco Digital Training,is not just beneficial but crucial for your career longevity.

Read more...

Leading facilities management provider, Salisbury Group employs over 500 people in sectors including universities and higher education, transport, local government, retail, recruitment, logistics, and infrastructure. Priding themselves on the relationships they build with customers, they strive to deliver excellent customer service at every touchpoint of the organisation. To help build a culture of service excellence and set themselves apart, they adopted WorldHost customer service training.

The Challenge

This client is a food manufacturer operating a global business. When TLSA became involved, the client was in the middle of a strategic plan designed to achieve challenging growth objectives.

Leadership development was identified as critical to delivering the growth targets. One of the key challenges was to establish a ‘Sales Director: Executive Sales Leader’ group with the capability and potential to deliver on a country-by-country basis.

The Challenge

To develop the sales management team, who had differing levels of capability and experience, into a cohesive group with a consistent approach to sales leadership. Putting these leadership foundations in place would pave the way for a wider strategic programme that leaders could deliver to their direct reports in order to create a sales force that would be seen as ‘Best in Class’ on a national and international level.

As the digital landscape surges forward, Duco Digital Training is not just keeping pace but leading the charge.

We recently had the privilege of joining the UK Government's AI trade mission to Jakarta, a landmark event aimed at synchronising UK expertise with Indonesia's flourishing digital prowess.

Read more...

In an age where digital technologies are reshaping industries, the demand for visionary IT leaders has surged. These individuals stand at the crossroads of technology and business, driving innovation and strategic decisions that shape the future of their organisations. This article delves deep into what it takes to be a successful IT leader in the modern era, exploring the key skills and approaches needed to navigate the complex and ever-changing landscape of technology.

Read more...

The Challenge

This is a business that manufactures and sells a range of hi-tech and smart watches through high street and online retailers. Customer relationships were managed through a team of account managers who were motivated, committed, and successful.

The business had identified a need to develop customer relationships to ensure business retention and future growth, critical to this would be the account management team been recognised as ‘Business Partners’ collaborating with customer stakeholders to achieve mutually agreed growth targets.

The Challenge

To enable capable sales managers to make the transition from manager to business leader. The goal was to develop the leadership and business skills needed to run a team of people balancing performance, behaviours, and profitability.

To deliver this training with an accreditation process, whereby participants can demonstrate personal progress.