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Delivering Excellence via Email and on the Telephone
PTP Training & Marketing Ltd
|
Professional Training
-
From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
This one day workshop focuses on how to deliver an excellent customer experience via email and on the telephone. You...
Telephone Sales Techniques Training Course - CPD Certified
Maguire Training
|
Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Classroom, Virtual Classroom, Blended
This course focuses on the skills required to be truly effective on the telephone when dealing with both incoming and...
Call Centre - Achieving Best Practice
PTP Training & Marketing Ltd
|
Professional Training
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
Gaining Commitment on the Telephone
PTP Training & Marketing Ltd
|
Professional Training
5.0
(5)
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
This telephone training course focuses on incoming and/or outgoing calls whose purpose it is to lead to sales or appointments....
Customer Care - Incoming and Outgoing Calls
PTP Training & Marketing Ltd
|
Professional Training
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
Customer Service Excellence Training Course - CPD Certified
Maguire Training
|
Corporate Training for Teams
5.0
(5)
-
This course results in CPD hours
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Multiple (2)
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Virtual Classroom, Blended, In Company, Classroom
participants will learn how to provide outstanding customer service. Whether you are in a dedicated sales role or a customer...
Closing Incoming Calls Effectively
PTP Training & Marketing Ltd
|
Professional Training
5.0
(2)
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
-
Classroom, Self-Paced Online
This course concentrates on incoming calls which potentially could lead to new business. Participants attending this course are taught to...
Contact Center Training
Lion Heart Consulting
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Corporate Training for Teams
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From 175 GBP
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Multiple (2)
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Self-Paced Online, Classroom, Virtual Classroom
Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions...
SALES MULTIPLICATION™ • Consultative Sales Skills • ILM Recognised
Nicholas Hill International
|
Corporate Training for Teams
4.8
(17)
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This course results in CPD hours
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Multiple (3)
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In Company
SALES ESCALATION™ is our two-day ILM-accredited consultative sales skills course for ambitious salespeople. This course helps you to refine your...
Call Centre Excellence: Comprehensive Sales and Customer Service Training for Call Centre Agents
Churchill Square Training & Development
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Corporate Training for Teams
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Multiple (4)
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In Company
In today's business landscape, call centres play a crucial role in customer interaction and service delivery. This comprehensive course is...
Call Centre - Achieving Best Practice (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
-
This course results in CPD hours
-
Multiple (2)
-
In Company, Virtual Classroom
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
Customer Care - Incoming and Outgoing Calls (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
-
This course results in CPD hours
-
Multiple (2)
-
In Company, Virtual Classroom
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
Closing Incoming Calls Effectively (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
-
This course results in CPD hours
-
Multiple (2)
-
In Company, Virtual Classroom
This course concentrates on incoming calls which potentially could lead to new business. Participants in& this course are taught to...
Gaining Commitment on the Telephone (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This telephone training course focuses on incoming and/or outgoing calls whose purpose it is to lead to sales or appointments....
SALES LINGUISTICS™ • Persuasive Sales Skills • ILM Recognised • In-house
Nicholas Hill International
|
Corporate Training for Teams
4.9
(17)
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This course results in CPD hours
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Multiple (3)
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In Company
Our ILM-accredited sales skills workshop helps you to overcome difficult objections and negotiate favourable resolutions by exploring our modules on...
Telephone Sales – outbound (In-House)
The In-House Training Company
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
Telephone selling can be a challenge. It can be a pressured environment and sales professionals need to be able to...
Advanced Telephone Prospecting (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
Telephone sales – inbound (In-House)
The In-House Training Company
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
This highly practical one-day workshop has been designed specifically to help maximise sales where customers make contact by telephone. When...
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