Team Management, Professional Training in Greater Manchester

To succeed in key account management we must make lots of contacts and talk to lots of people within the account. One of the ways customers reduce risk is to ensure that as many of their people as possible are in favour of the decision.

What does it take to be a successful public speaker?

Read about how LDL brought the Carphone Warehouse together to retain managers and help employees live its new values.

Cold calling, or telemarketing, is a tough, but rewarding role.

Here's what GDPR means for us marketers and sales professionals, especially those with active cold calling and emailing campaigns.

When it comes to negotiations, having the edge on the other side can make all the difference.

In collaboration with MPW Learning, a programme called ‘Leadership Pathway Programme’ was designed to bring all of the skills of a large high street charity organisation management team up to date. After introduction of the programme, common working practices were restructured, productivity increased and management satisfaction improved.

Inspirational Leadership gets results. It’s about recognising that your most precious possession is the people who work for you, and having the skill to draw out the very best in their performance.

One of the most effective tactics available to buyers is the price challenge. It is very simple to use, and can be very effective.