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Do you want to learn how we sort our results? Read more about how courses are ranked in the search results.
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Mastering Customer Interactions: Excellence in Email and Telephone Communication
STL
|
Professional Training
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From 495 GBP
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Multiple (26)
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Multiple (22)
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Classroom, Virtual Classroom
Attending this course will equip participants with the skills to handle customer interactions confidently and professionally. You will learn to...
Managing Customer Care
STL
|
Professional Training
4.9
(24)
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From 495 GBP
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Multiple (27)
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Multiple (22)
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Classroom, Virtual Classroom
Understand the importance of every single interaction with a customer Deal with customers confidently, professionally and with warmth Understand the...
Customer Care
STL
|
Professional Training
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From 760 GBP
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Multiple (28)
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Multiple (22)
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Classroom, Virtual Classroom
Develop a ‘customer-led' approach to business by improving customer satisfaction, improving staff's attitudes and developing their technique in handling customer...
How to Answer the Telephone Professionally - 2 Hours | In House
Live and Learn Consultancy
|
Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
By the end of the session, learners will be able to: Use communication basics to positively influence your call. Apply...
Customer Service Skills
Cosensa Learning and Development
|
Professional Training
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From 295 GBP
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19/12/2024
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Multiple (16)
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Virtual Classroom, Classroom
Building a Customer Centric Culture Training Program - Tailored Course
Rcademy
|
Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
As a brand, you need a customer-centric culture that focuses on creating positive customer experiences through effective communications strategy and...
Delivering Customer Satisfaction Assertively
STL
|
Professional Training
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From 495 GBP
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Multiple (26)
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Multiple (22)
-
Classroom, Virtual Classroom
This course will equip you with the skills to handle customer objections effectively, negotiate successfully, and close deals while ensuring...
How to Say 'No' and Retain Customer Satisfaction
PTP Training & Marketing Ltd
|
Professional Training
5.0
(1)
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course...
The Customer Experience – Managing Relationships
London Business Training & Consulting
|
Professional Training
5.0
(4)
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From 680 GBP
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London
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Classroom
This Training Workshop will help you get a better understanding of your customer which is key to developing better relationships....
Professional Receptionist Skills – Classroom or Live Virtual Classroom
Hamilton Mercer
|
Professional Training
4.8
(95)
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From 295 GBP
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Multiple (2)
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Multiple (2)
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Virtual Classroom, Classroom
A Professional Receptionist serves as the "face of the organisation," and their interactions with visitors and colleagues reflect the organisation's...
Customer Focused Management (Corporate Training)
Accordemy®
|
Corporate Training for Teams
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From 68 USD
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Multiple (29)
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Self-Paced Online, Virtual Classroom, Classroom
n today’s competitive business landscape, customer satisfaction is no longer optional—it is a necessity. This three-day course on Customer Focused...
Customer Loyalty Programmes
Diomas Learning Solutions
|
Professional Training
4.7
(3)
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From 1,250 GBP
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Multiple (10)
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Classroom
Have you ever put yourself in your customers’ shoes? Do you know the true values of customer loyalty? This CPD...
Mastering Customer Experience Excellence: A Comprehensive Training Programme
Churchill Square Training & Development
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Corporate Training for Teams
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Nationwide
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In Company
In our Customer Service Excellence Training Course, you'll delve into the pivotal role of a customer service representative, mastering the...
How to Say 'No' and Retain Customer Satisfaction (In-House )
PTP Training & Marketing Ltd
|
Corporate Training for Teams
-
This course results in CPD hours
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Multiple (2)
-
In Company, Virtual Classroom
Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course...
Customer Complaint Handling
STL
|
Corporate Training for Teams
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Nationwide
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In Company
This one-day customer complaint handling course equips participants with key strategies to enhance customer satisfaction and loyalty through effective complaint...
Customer Experience Excellence
London Training for Excellence
|
Professional Training
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From 3,951 GBP
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Multiple (2)
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Multiple (5)
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Classroom
How your customers experience your company is critical to your brand. Poor customer experiences can have catastrophic effects on brand...
Banking Operations – The Customer Experience
London Business Training & Consulting
|
Professional Training
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From 680 GBP
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London
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Classroom
This training Workshop looks at banking operations from the customer’s standpoint....
Customer Care for the Receptionist
STL
|
Professional Training
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From 495 GBP
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Multiple (26)
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Multiple (22)
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Classroom, Virtual Classroom
The role of the Receptionist To define great service with impeccable style The dynamics of personal influence Successful Principles of...
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