Learn how we sort results
Do you want to learn how we sort our results? Read more about how courses are ranked in the search results.
Relevance
Customer Loyalty Programmes
Diomas Learning Solutions
|
Professional Training
4.7
(3)
-
From 1,249 GBP
-
Multiple (10)
-
Classroom
Have you ever put yourself in your customers’ shoes? Do you know the true values of customer loyalty? This CPD...
Mastering Customer Experience Excellence: A Comprehensive Training Programme
Churchill Square Training & Development
|
Corporate Training for Teams
-
Nationwide
-
In Company
In our Customer Service Excellence Training Course, you'll delve into the pivotal role of a customer service representative, mastering the...
How to Say 'No' and Retain Customer Satisfaction (In-House )
PTP Training & Marketing Ltd
|
Corporate Training for Teams
-
This course results in CPD hours
-
Multiple (2)
-
In Company, Virtual Classroom
Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course...
Customer Complaint Handling
STL
|
Corporate Training for Teams
-
Nationwide
-
In Company
This one-day customer complaint handling course equips participants with key strategies to enhance customer satisfaction and loyalty through effective complaint...
How to Solve Customer Complaints - 2 Hour Power Session
Live and Learn Consultancy
|
Corporate Training for Teams
-
Multiple (2)
-
In Company, Virtual Classroom
Complaints can be stressful and difficult to manage, but they are also an excellent opportunity for businesses to learn, grow...
Delivering Customer Satisfaction Assertively
STL
|
Corporate Training for Teams
-
Nationwide
-
In Company
This course will equip you with the skills to handle customer objections effectively, negotiate successfully, and close deals while ensuring...
Mastering Customer Interactions: Excellence in Email and Telephone Communication
STL
|
Corporate Training for Teams
-
Nationwide
-
In Company
Attending this course will equip participants with the skills to handle customer interactions confidently and professionally. You will learn to...
Maximising Incoming Business Skills Training Course - CPD Certified
Maguire Training
|
Corporate Training for Teams
-
This course results in CPD hours
-
Multiple (2)
-
In Company, Classroom, Virtual Classroom, Blended
Participants will learn how to make the most of every incoming business opportunity. If your job is to deal professionally...
Managing Customer Care
STL
|
Corporate Training for Teams
-
Nationwide
-
In Company
Understand the importance of every single interaction with a customer Deal with customers confidently, professionally and with warmth Understand the...
Customer Care for the Receptionist
STL
|
Corporate Training for Teams
-
Nationwide
-
In Company
The role of the Receptionist To define great service with impeccable style The dynamics of personal influence Successful Principles of...
Customer Care
STL
|
Corporate Training for Teams
-
Nationwide
-
In Company
Develop a ‘customer-led' approach to business by improving customer satisfaction, improving staff's attitudes and developing their technique in handling customer...
Creating a Culture of Service Excellence – Classroom or Live Virtual Classroom
Hamilton Mercer
|
Professional Training
4.9
(12)
-
Multiple (2)
-
Classroom, Virtual Classroom
Creating a culture of service excellence requires more than a set of ‘inspirational’ values, and a vision and mission statement....
Selling through service (In-House)
The In-House Training Company
|
Corporate Training for Teams
-
Multiple (2)
-
Virtual Classroom, In Company
In today’s fast-moving competitive environment, sales are often made or lost on the strength of a telephone conversation or a...
Masterclass in Handling Incoming Telephone Calls (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
-
This course results in CPD hours
-
Multiple (2)
-
In Company, Virtual Classroom
This course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how...
Customer Support
Lion Heart Consulting
|
Corporate Training for Teams
-
From 175 GBP
-
Multiple (2)
-
In Company, Self-Paced Online, Virtual Classroom
Customer support used to mean a face-to-face conversation with a customer or a phone call. Today, technology has changed how...
Call Centre - Achieving Best Practice (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
-
This course results in CPD hours
-
Multiple (2)
-
In Company, Virtual Classroom
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
PT207: Managing Customer Excellence
TPT Consultancy & Training Ltd
|
Professional Training
-
From 750 GBP
-
Multiple (3)
-
Classroom, Virtual Classroom, Self-Paced Online, In Company
This CQI/IRCA certified PT207: Customer Excellence training course course will provide learners with the practical skills to identify the different...
Handling a Difficult Customer
Lion Heart Consulting
|
Corporate Training for Teams
-
From 175 GBP
-
Multiple (2)
-
In Company, Self-Paced Online, Virtual Classroom
Through our workshop, participants will learn stress management skills, how to build rapport, and recognizing certain body language. By utilizing...
Enhancing the Visitors Experience (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
-
This course results in CPD hours
-
Multiple (2)
-
In Company, Virtual Classroom
All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care.&...
Ads