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MANAGING IMPOSSIBLE PERSONALITIES™ • Difficult People Management for Managers • ILM Recognised • In-house
Nicholas Hill International
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Corporate Training for Teams
4.8
(44)
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This course results in CPD hours
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Multiple (3)
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Virtual Classroom, In Company
Managing Impossible Personalities™ is one of two difficult people management skills courses for managers designed and delivered by Hill Training...
Handling Difficult Situations / People Training Course - CPD Certified
Maguire Training
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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Virtual Classroom, Blended, In Company, Classroom
participants will learn how to assert themselves with the most difficult situations and to act effectively even when they are...
Change Management Training - In-House
Live and Learn Consultancy
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Corporate Training for Teams
4.9
(11)
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Multiple (2)
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In Company, Classroom
As managers, how we plan, manage & communicate the process will determine how successful the change will be. Whether you...
Managing Discipline & Grievance Training Course - CPD Certified
Maguire Training
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
-
In Company, Classroom, Virtual Classroom, Blended
participants will learn the essentials of managing the discipline and grievance procedure. This course is designed to help managers to...
Dealing with Difficult People Training - In House
Live and Learn Consultancy
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Corporate Training for Teams
5.0
(20)
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Multiple (2)
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In Company
Looking to deal with aggressive people or situations? Our 1-day Dealing with Difficult People Training provides your team with highly...
Understanding Discipline and Grievance (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
Handling discipline and grievance issues needs to be handled with confidence; yet is often a feared activity. Done correctly it...
Managing Conversations to Achieve Positive Outcomes Training Course
Maguire Training
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Classroom, Virtual Classroom, Blended
Defining expectations of performance, behaviour and attendance The value of a consistent approach A balance between developmental and positive feedback...
Managing Conversations to Achieve Compassionate Outcomes Training Course
Maguire Training
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Classroom, Virtual Classroom, Blended
The content of the session will include: Defining mental health Know your facts about the menopause, don’t make assumptions Perceptions...
Managing Challenging Conversations Healthcare Training Course - CPD Certified
Maguire Training
|
Corporate Training for Teams
4.6
(19)
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This course results in CPD hours
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Multiple (2)
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In Company, Classroom, Virtual Classroom, Blended
Many line managers go into difficult conversations with very good intentions but often make the mistake of prolonging or intensifying...
Mediation
LCT International
|
Professional Training
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From 4,250 GBP
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Multiple (4)
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Virtual Classroom, Classroom
Mediation Mindsets and Skills: In-House
Maximum Performance
|
Corporate Training for Teams
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Nationwide
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In Company
This is an interactive and dynamic workshop designed to help participants increase their understanding of conflict and of the use...
Advanced Alternative Dispute Resolution and Mediation
LCT International
|
Professional Training
4.0
(1)
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From 7,250 GBP
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Multiple (3)
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Virtual Classroom, Classroom
Resolving Differences (In-House)
ASK Europe Ltd
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Corporate Training for Teams
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Nationwide
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In Company
Recognise approaching conflict before it reaches crisis, and develop the tools and confidence to approach it the right way. Empathy,...
Dealing with challenging customers (In-House)
The In-House Training Company
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
Wouldn’t sales be a ‘walk in the park’ without challenging customers? Why is it that some customers are so difficult...
Handling Difficult People and Situations - In-house Course
Benchmark Training
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Corporate Training for Teams
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Multiple (3)
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Self-Paced Online, In Company
This course equips students with the skills to understand why some people and situations seem – to them to be...
HR for Non HR Managers (In-House)
BOC - Global Events & Training Group
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Corporate Training for Teams
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From 3,290 GBP
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Multiple (2)
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In Company
HR for Non HR Managers one-week training course deals with the HR issues that many managers and supervisors are expected...
Complaints Management
LCT International
|
Professional Training
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From 4,250 GBP
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Multiple (3)
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Virtual Classroom, Classroom
Respect in the Workplace
Lion Heart Consulting
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Corporate Training for Teams
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From 175 GBP
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Multiple (2)
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In Company, Self-Paced Online, Virtual Classroom
A respectful work environment is essential to the overall success of your team, as well as a contribution to a...
How to Solve Customer Complaints - 2 Hour Power Session
Live and Learn Consultancy
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Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
Complaints can be stressful and difficult to manage, but they are also an excellent opportunity for businesses to learn, grow...
How to Manage Challenging Conversations - 2 Hour Power Session
Live and Learn Consultancy
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Corporate Training for Teams
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From 799 GBP
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Multiple (2)
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In Company, Virtual Classroom
By the end of the session learners will be able to: Identify the impact of challenging conversations. Conduct skilled conversations...
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