Training courses in Functional Skills in Rhynie

Verbal based communication, and cold calling in particular, remains an important part of any balanced sales strategy.

Whilst there are hundreds of traits and qualities that go into being a good manager, one vital ability is knowing how and when to delegate tasks.

Cold calling, or telemarketing, is a tough, but rewarding role.

Reaching the decision maker is the first major milestone in the sales process, and it is vitally important to understand the best ways to achieve this.

Cross-cultural negotiations can falter for a whole variety of reasons.

When it comes to negotiations, having the edge on the other side can make all the difference.

In collaboration with MPW Learning, a programme called ‘Leadership Pathway Programme’ was designed to bring all of the skills of a large high street charity organisation management team up to date. After introduction of the programme, common working practices were restructured, productivity increased and management satisfaction improved.

Here's what GDPR means for us marketers and sales professionals, especially those with active cold calling and emailing campaigns.