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Customer support and the Consumer Duty (Public Course) - In House Training
Corporate Training Partnerships
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
The biggest innovation of the FCA’s Consumer Duty will be its Customer Support outcome. Up until now, the regulator has...
Customer Facing Skills
LaPD Solutions Ltd
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Corporate Training for Teams
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Multiple (2)
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Self-Paced Online, In Company
This workshop is designed to look at the whole question of how we look after our customers. We do this...
City Ambassador Programme Southampton
Kiwi Education LTD
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Apprenticeships
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Beginner level
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Multiple (2)
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Virtual Classroom, In Company
The City Ambassador Programme is about delivering customer service the Southampton way. The City Ambassador Programme is built around a...
Telephone Skills that Satisfy Customers
Infero Training Ltd
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Corporate Training for Teams
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From 228 GBP
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Nationwide
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In Company
They've been around since 1876. They're on every wall, desk and pocket in your life now. It's easy to take...
Complaints and Customer Vulnerability - Best Practice Approaches (Public Course) - In House Training
Corporate Training Partnerships
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
With the Financial Conduct Authority’s (FCA’s) final vulnerable customer guidance now firmly in place and the Consumer Duty now nipping...
WorldHost Business Ambassadors
People 1st International
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Corporate Training for Teams
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From 100 GBP
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Nationwide
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In Company
Empower staff with the skills they need to become a brand ambassador for your business with our WorldHost ‘Ambassador Workshop’....
WorldHost Tailored programmes
People 1st International
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Corporate Training for Teams
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Nationwide
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In Company
Our WorldHost Tailored offer allows you to bespoke your programme to meet the specific needs of your business, so you can...
WorldHost Events Ambassadors
People 1st International
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Corporate Training for Teams
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From 100 GBP
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Nationwide
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In Company
Empower staff and volunteers with the skills to deliver a warm and friendly welcome to customers and visitors with our...
Complaints and the Consumer Duty (Public Course) - In House Training
Corporate Training Partnerships
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
With the FCA’s increasing expectations on firms to ensure good customer outcomes, the spotlight on complaints teams (and the people...
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