Learn how we sort results
Do you want to learn how we sort our results? Read more about how courses are ranked in the search results.
Relevance
Customer Support
Lion Heart Consulting
|
Corporate Training for Teams
-
From 175 GBP
-
Multiple (2)
-
In Company, Self-Paced Online, Virtual Classroom
Customer support used to mean a face-to-face conversation with a customer or a phone call. Today, technology has changed how...
Creating a Culture of Service Excellence – Classroom or Live Virtual Classroom
Hamilton Mercer
|
Professional Training
4.9
(19)
-
Multiple (2)
-
Virtual Classroom, Classroom
Creating a culture of service excellence requires more than a set of ‘inspirational’ values, and a vision and mission statement....
Customer Care Skills Training Course - Tailored Course
Rcademy
|
Corporate Training for Teams
-
Multiple (2)
-
In Company, Virtual Classroom
Customers are the soul of a business; most organizations are built with a customer-centric model. They are regarded as an...
Delivering Customer Satisfaction Assertively
STL
|
Corporate Training for Teams
-
Nationwide
-
In Company
This course will equip you with the skills to handle customer objections effectively, negotiate successfully, and close deals while ensuring...
How to Solve Customer Complaints - 2 Hour Power Session
Live and Learn Consultancy
|
Corporate Training for Teams
-
Multiple (2)
-
Virtual Classroom, In Company
Complaints can be stressful and difficult to manage, but they are also an excellent opportunity for businesses to learn, grow...
Caring for your Customer | In-House
SquareOne Training
|
Professional Training
-
Nationwide
-
In Company
Learn customer service skills with our "Caring for Your Customer" training course. During this course, you will learn the essential...
Customer Care for the Receptionist
STL
|
Corporate Training for Teams
-
Nationwide
-
In Company
The role of the Receptionist To define great service with impeccable style The dynamics of personal influence Successful Principles of...
Handling a Difficult Customer
Lion Heart Consulting
|
Corporate Training for Teams
-
From 175 GBP
-
Multiple (2)
-
In Company, Self-Paced Online, Virtual Classroom
Through our workshop, participants will learn stress management skills, how to build rapport, and recognizing certain body language. By utilizing...
Telephone Training - Professional Customer Care
Live and Learn Consultancy
|
Corporate Training for Teams
4.9
(66)
-
Multiple (2)
-
Virtual Classroom, In Company
In today's business environment, successful client interaction is crucial for improving your companies brand reputation. This Customer Telephone Training Course...
Mastering Customer Experience Excellence: A Comprehensive Training Programme
Churchill Square Training & Development
|
Corporate Training for Teams
-
Nationwide
-
In Company
In our Customer Service Excellence Training Course, you'll delve into the pivotal role of a customer service representative, mastering the...
Customer Care
STL
|
Corporate Training for Teams
-
Nationwide
-
In Company
Develop a ‘customer-led' approach to business by improving customer satisfaction, improving staff's attitudes and developing their technique in handling customer...
Mastering Customer Interactions: Excellence in Email and Telephone Communication
STL
|
Corporate Training for Teams
-
Nationwide
-
In Company
Attending this course will equip participants with the skills to handle customer interactions confidently and professionally. You will learn to...
Managing Customer Care
STL
|
Corporate Training for Teams
-
Nationwide
-
In Company
Understand the importance of every single interaction with a customer Deal with customers confidently, professionally and with warmth Understand the...
PT207: Managing Customer Excellence
TPT Consultancy & Training Ltd
|
Professional Training
-
From 750 GBP
-
Multiple (3)
-
Classroom, Virtual Classroom, Self-Paced Online, In Company
This CQI/IRCA certified PT207: Customer Excellence training course course will provide learners with the practical skills to identify the different...
Building a Customer Centric Culture Training Program - Tailored Course
Rcademy
|
Corporate Training for Teams
-
Multiple (2)
-
In Company, Virtual Classroom
As a brand, you need a customer-centric culture that focuses on creating positive customer experiences through effective communications strategy and...
Call Centre - Achieving Best Practice (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
-
This course results in CPD hours
-
Multiple (2)
-
In Company, Virtual Classroom
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
Customer Complaints Training - Professionally Handle Complaints
Live and Learn Consultancy
|
Corporate Training for Teams
4.9
(48)
-
Multiple (2)
-
In Company
Perfect for all UK businesses, our Complaint Handling Training Course will equip your team with effective communication skills and best...
Enhancing the Visitors Experience (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
-
This course results in CPD hours
-
Multiple (2)
-
In Company, Virtual Classroom
All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care.&...
Ads
