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Do you want to learn how we sort our results? Read more about how courses are ranked in the search results.
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Telephone sales – inbound (In-House)
The In-House Training Company
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
This highly practical one-day workshop has been designed specifically to help maximise sales where customers make contact by telephone. When...
Dealing with Difficult People (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides...
Client Management Strategies for Retention & Growth
London Premier Centre
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Professional Training
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From 3,750 GBP
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Multiple (6)
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Multiple (8)
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Classroom
It has been estimated that estimated that it costs five times more to get a new customer than to retain...
Contact Center Training
Lion Heart Consulting
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Corporate Training for Teams
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From 175 GBP
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Multiple (2)
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Self-Paced Online, Classroom, Virtual Classroom
Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions...
How to Answer the Telephone Professionally - 2 Hours | In House
Live and Learn Consultancy
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Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
By the end of the session, learners will be able to: Use communication basics to positively influence your call. Apply...
Call Centre Management Training Course - Tailored Course
Rcademy
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Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
Call centres are traditionally busy environments that require sound knowledge and leadership skills to navigate successfully. Call centre management deals...
First Line Managers Training • 2 Day Course
Corporate Coach Group
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Professional Training
5.0
(9)
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From 700 GBP
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Multiple (48)
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Multiple (12)
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Classroom, Virtual Classroom
The role of First Line Managers is undoubtedly challenging, as they often find themselves caught in a web of pressure...
Effective Hotel Management
Global Business Advisors
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Professional Training
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Multiple (7)
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Virtual Classroom, Classroom
This course will go through all the areas required for Hospitality management....
Telephone Sales – outbound (In-House)
The In-House Training Company
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
Telephone selling can be a challenge. It can be a pressured environment and sales professionals need to be able to...
Professional Receptionist Training Course
STL
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Corporate Training for Teams
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Nationwide
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In Company
Enhanced Communication Skills: Master persuasive and influential communication techniques, ensuring you create positive interactions with visitors, colleagues, and callers. Confidence...
Leisure Team Member Apprenticeship
Learning Curve Group
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Apprenticeship training for companies
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From 5,000 GBP
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Nationwide
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Classroom
Tailored for professionals in the sports and fitness sector, this training programme focuses on individuals responsible for supporting, enhancing, and...
Price increases (In-House)
The In-House Training Company
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
It’s a fact of life that costs generally increase and as a result prices must go up too. Implementing an...
Effective Hotel Management - In Company
Global Business Advisors
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Corporate Training for Teams
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Nationwide
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In Company
This course will go through all the areas required for Hospitality management....
Advanced Telephone Sales Training Course - CPD Certified
Maguire Training
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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Virtual Classroom, Blended, In Company, Classroom
This course focuses on the skills required to be truly effective on the telephone when dealing with both incoming and...
The Field Sales Professional Training Course - CPD Certified
Maguire Training
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Classroom, Virtual Classroom, Blended
The delegate will learn the essential skills of being a professional salesperson out in the field. This field sales programme...
Reception perfection (In-House)
The In-House Training Company
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
The often-used phrase, ‘just the receptionist’, completely misrepresents the role. An excellent receptionist is a most valuable resource for any...
Professional Customer Service In-house Training
Best Foot Forward Training
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Corporate Training for Teams
5.0
(3)
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Top 10 Course
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From 975 GBP
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Multiple (2)
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Self-Paced Online, In Company
This training course helps you deal with internal and external customers more effectively, improve the perceived quality of the service...
Quality Customer Service
Infero Training Ltd
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Corporate Training for Teams
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From 228 GBP
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Nationwide
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In Company
Whether your customer is across the country or across the hall, understanding and meeting their needs is the first and...
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