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Culture of Services: Paradox of Customer Relations
edX
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Professional Training
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Beginner level
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Online
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Self-Paced Online
Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the...
How to Generate Loyalty Through the Customer Experience in the Service
edX
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Professional Training
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Beginner level
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Online
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Self-Paced Online
Customer service is a concept that is currently also recognized as Customer Experience Management, and that is gaining more and...
Culture of Services: New Perspective on Customer Relations
edX
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Professional Training
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Beginner level
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Online
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Self-Paced Online
Customer service is a complex phenomenon where people engage in an extended interaction to co-create value. This course focuses on...
Customer Experience Management - Face-to-Face Delivery
University of the West of England - Bristol Business School
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Professional Training
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This course results in CPD hours
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From 525 GBP
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Frenchay
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Classroom
At Bristol Business School, our portfolio of open programmes offers you and your business a flexible learning solution. We have...
Salesforce Sales Operations Professional Certificate
Coursera
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Professional Training
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Beginner level
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Online
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Self-Paced Online
The Salesforce economy will create more than $1 trillion in new revenue and 4.2 million jobs between 2019 and 2024....
Customer-Centric Enterprise: Scale Product Lifecycle Management
edX
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Professional Training
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Intermediate level
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Online
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Self-Paced Online
This course provides a flexible and customizable playbook to build out a Product Enterprise and evolve an organization’s Business Model....
NCFE Level 2 Certificate in Principles of Customer Service
Wiltshire College & University Centre
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Professional Training
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Online
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Self-Paced Online
This qualification aims to provide learners with the underpinning knowledge that is required by employees to work in a range...
Customer-Centric Innovation
edX
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Professional Training
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Intermediate level
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Online
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Self-Paced Online
Addressing the needs of your customers is the core factor of managing innovation successfully. Exactly this is the task of...
Entrepreneurship 101: Who is Your Customer?
edX
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Professional Training
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Beginner level
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Online
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Self-Paced Online
What separates an idea from a business? A paying customer. And this is where we want to take you in...
Entrepreneurship 102: What Can You Do For Your Customer?
edX
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Professional Training
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Beginner level
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Online
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Self-Paced Online
Successful entrepreneurship ultimately comes down to three questions: Are you solving a real problem? Do you have a superior solution?...
Client Management for Professional Services
University of Bath
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Professional Training
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This course results in CPD hours
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From 2,550 GBP
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Bath
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Classroom
Entrepreneurship 102: What Can You Do for Your Client?
edX
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Professional Training
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Beginner level
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Online
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Self-Paced Online
Don't focus on what your customers can do for you - focus on what you can do for your customers....
Sales Activity & Pipeline Planning
Mercuri International Ltd
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Corporate Training for Teams
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From 995 GBP
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Online
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Virtual Classroom
Mercuri's Sales Planning virtual course introduces the most effective methodology for balancing the quantity, direction and quality of sales activity...
Sales Activity & Pipeline Planning - In-house Course
Mercuri International Ltd
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Corporate Training for Teams
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Nationwide
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Classroom
Help your sales team achieve better results through this in-house Sales Activity & Pipeline Planning course from Mercuri. Delivered virtually...
Creating Client Value (CCV)
Imparta
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Corporate Training for Teams
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London
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In Company
This Creating Client Value (CCV) training programme from Imparta will teach your employees the knowledge and skills they need to...
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