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Read about how LDL brought the Carphone Warehouse together to retain managers and help employees live its new values.

Here's what GDPR means for us marketers and sales professionals, especially those with active cold calling and emailing campaigns.

Some people say that in the era of consultative-partner selling, closing is no longer necessary. This is just not the case.

Cold calling, or telemarketing, is a tough, but rewarding role.

It’s an absolute minefield…what is the correct option for myself or for my managers when it comes to management and leadership development?

Whilst there are hundreds of traits and qualities that go into being a good manager, one vital ability is knowing how and when to delegate tasks.

When it comes to negotiations, having the edge on the other side can make all the difference.

To succeed in key account management we must make lots of contacts and talk to lots of people within the account. One of the ways customers reduce risk is to ensure that as many of their people as possible are in favour of the decision.

Reaching the decision maker is the first major milestone in the sales process, and it is vitally important to understand the best ways to achieve this.