Receptionist | Average UK Salary & Outlook

Receptionists are the first point of contact for visitors to organisations.

  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Schedule appointments and maintain and update appointment calendars.
  • Hear and resolve
Read more about Receptionist

Receptionists typically work around 38 to 40 hours per week.

As a Receptionist you will typically work evenings / weekends / bank holidays.

This occupation tends to be:

  • Conventional— Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually, there is a clear line of authority to follow.
  • Enterprising— Enterprising occupations frequently involve starting up and carrying out
Read more about Receptionist
* from ONETonline
Average salary
19,699 GBP *
per year
12,000 GBP
21,000 GBP
Starting
5+ Experience
* data taken from the Office of National Statistics (ons.gov.uk)
Average salary for Receptionist

  • 21,203 GBP
  • 19,471 GBP
Average salary for part-time Receptionist
Average salary for full-time Receptionist

Showing:
  • 10,376 GBP
  • 10,364 GBP
  • 19,699 GBP
  • 19,471 GBP
  • 21,203 GBP
Salary over time for Receptionist

Salary for this role has increased over time
  • 17,142 GBP
  • 17,146 GBP
  • 17,378 GBP
  • 17,790 GBP
  • 18,580 GBP
  • 19,501 GBP
  • 19,699 GBP
  • 19,848 GBP
  • 20,885 GBP
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Future outlook for Receptionists

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Fair outlook
261 000+ jobs available
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Balanced outlook
2% yearly wage growth (on average)
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Fair outlook
62% chance of automation in the future

Receptionist - Your future job?


Which qualifications do I need?

Find out what you need to know in order to become a Receptionist and the highest average level of education for people in this role.

In terms of people already doing this job:

  • 67% of people in this role have a High school diploma (GCSE) or equivalent
  • 15% of people in this role have an Associate's degree
  • 7% of people in this role do not have GCSEs or equivalent

You'll need:

  • the ability to work well with others
  • to be thorough and pay attention to detail
  • administration skills
  • patience and the ability to remain calm in stressful situations
  • the ability to accept criticism and work well under pressure
  • sensitivity and understanding
  • customer service skills
  • excellent verbal communication skills
  • to be able to carry out basic tasks on a computer or hand-held device

Get the right qualification to begin your journey to becoming a Receptionist

Administrative Skills

Things to highlight for your Receptionist interview

Attention to Detail Job requires being careful about detail and thorough in completing work tasks. Integrity Job requires being honest and ethical. Self Control Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. Dependability Job requires being reliable, responsible, and dependable, and fulfilling obligations. Concern for Others Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

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