Patient transport service controller | Average UK Salary & Outlook

Patient transport service controllers arrange transport to take frail or vulnerable people to and from medical appointments.

Typical task
Working hours
Attractive values

Plan, organize, or manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements.
Direct activities related to dispatching, routing, or tracking transportation vehicles, such as aircraft or railroad cars.
Monitor operations to ensure that staff members comply with

Plan, organize, or manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements.
Direct activities related to dispatching, routing, or tracking transportation vehicles, such as aircraft or railroad cars.
Monitor operations to ensure that staff members comply with administrative policies and procedures, safety rules, union contracts, environmental policies, or government regulations.
Serve as contact persons for all workers within assigned territories.
Implement schedule or policy changes for transportation services.
Monitor spending to ensure that expenses are consistent with approved budgets.
Promote safe work activities by conducting safety audits, attending company safety meetings, or meeting with individual staff members.
Prepare management recommendations, such as proposed fee and tariff increases or schedule changes.
Direct investigations to verify and resolve customer or shipper complaints.
Direct or coordinate the activities of operations department to obtain use of equipment, facilities, or human resources.
Analyze expenditures and other financial information to develop plans, policies, or budgets for increasing profits or improving services.
Collaborate with other managers or staff members to formulate and implement policies, procedures, goals, or objectives.
Plan or implement energy saving changes to transportation services, such as reducing routes, optimizing capacities, employing alternate modes of transportation, or minimizing idling.
Direct staff performing repairs and maintenance to equipment, vehicles, or facilities.
Conduct employee training sessions on subjects such as hazardous material handling, employee orientation, quality improvement, or computer use.
Recommend or authorize capital expenditures for acquisition of new equipment or property to increase efficiency and services of operations department.
Conduct investigations in cooperation with government agencies to determine causes of transportation accidents, coordinate cleanup activities, or improve safety procedures.
Set operations policies and standards, including determining safety procedures for the handling of dangerous goods.
Develop criteria, application instructions, procedural manuals, or contracts for federal or state public transportation programs.
Develop or implement plans to improve transportation services control from regional to national or global load control center operations.
Direct central load control centers to maximize efficiency and effectiveness of transportation services.
Supervise clerks assigning tariff classifications or preparing billing.
Negotiate, authorize, or monitor fulfillment of contracts with equipment or materials suppliers.
Evaluate transportation vehicles or auxiliary equipment for purchase by considering factors, such as fuel economy or aerodynamics.
Identify or select transportation and communications system technologies to reduce costs or environmental impacts.
Provide administrative or technical assistance to those receiving transportation-related grants.
Direct procurement processes including equipment research and testing, vendor contracts, or requisitions approval.

Read more about Patient transport service controller

Patient transport service controllers typically work around 40 to 42 hours per week.

As a Patient transport service controller you will typically work evenings / weekends / bank holidays.

This occupation tends to be:

Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Conventional — Conventional occupations frequently involve following set procedures and

Read more about Patient transport service controller

* from ONETonline

Average salary
27,780 GBP *
per year

* data taken from the Office of National Statistics (ons.gov.uk)

Average salary for Patient transport service controller

31,290 GBP
26,219 GBP

Average salary for part-time Patient transport service controller

Average salary for full-time Patient transport service controller

Showing:

13,627 GBP
13,826 GBP
12,517 GBP

27,780 GBP
26,219 GBP
31,290 GBP

Salary over time for Patient transport service controller

Salary for this role has increased over time

26,587 GBP
26,679 GBP
26,228 GBP
26,478 GBP
26,642 GBP
27,532 GBP
27,780 GBP
28,409 GBP
27,031 GBP

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Future outlook for Patient transport service controllers

Balanced outlook

0% yearly wage growth (on average)

Which qualifications do I need?

Find out what you need to know in order to become a Patient transport service controller and the highest average level of education for people in this role.

In terms of people already doing this job:

41% of people in this role have a Bachelor's degree
34% of people in this role have GCSEs or equivalent
24% of people in this role have a Diploma of Higher Education or equivalent

Good computer skills and a typing qualification could be useful to get into this job, for example:

Level 2 Award in Touch Typing
Level 2 ECDL Award in IT User Skills

You'll need:

knowledge of transport methods, costs and benefits
customer service skills
leadership skills
the ability to accept criticism and work well under pressure
the ability to work well with others
to be thorough and pay attention to detail
to be flexible and open to change
patience and the ability to remain calm in stressful situations
to be able to use a computer and the main software packages competently

Get the right qualification to begin your journey to becoming a Patient transport service controller

Administrative Skills

Dependability Job requires being reliable, responsible, and dependable, and fulfilling obligations. Stress Tolerance Job requires accepting criticism and dealing calmly and effectively with high stress situations. Leadership Job requires a willingness to lead, take charge, and offer opinions and direction. Cooperation Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. Self Control Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

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Patient transport service controller | Average UK Salary & Outlook

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Future outlook for Patient transport service controllers

Patient transport service controller - Your future job?

Which qualifications do I need?

Things to highlight for your Patient transport service controller interview

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