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Course participant reviews for LEADING DEFIANT TEAMS™ • Conflict Management for Managers • ILM Recognised • In-house

Average rating 4.9

Based on 31 reviews.
Reviews are published according to our review policy.
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A. Donachie, Global Operations Director, Te Connectivity Ltd
4/5
26 Jun 2018
Intensive training

Intensive leadership training. Excellent but exhausting!

A. Tranfa, Diagnostic Imaging Supervisor, Bupa
5/5
26 Jun 2018
Contagious enthusiasm!

Your enthusiasm is contagious! It inspired us to make positive changes

B. James, Author And Speaker, Brian James Group
5/5
26 Jun 2018
Building loyal relationships

I am now building loyal relationships with customers

B. Newport, Commercial Director, Scott Asset Management Ltd
5/5
26 Jun 2018
Resolving our disputes

I am now able to resolve workplace disputes strategically

B. Padgett, Executive Member, Young Presidents Organisation
5/5
26 Jun 2018
We all profited

Our YPO members profited from your leadership training

C. Bardsley, Commercial Director, Adventis Health Ltd
5/5
26 Jun 2018
Managing narcissism

I learned how to respond to narcissistic behaviour

D. Forsythe, Marketing Manager, Society For All Artists
5/5
26 Jun 2018
Managing difficult behaviour

I now have skills to tackle and manage difficult behaviour

G. Sidoo, Senior Delivery Manager, Neal And Massy Wood Group Ltd
5/5
26 Jun 2018
Squashed team conflict

I have closed gaps in my team and squashed conflict!

J. Etten, Human Resources Manager, Chubb Insurance
5/5
26 Jun 2018
Problems resolved

You helped us to resolve specific behavioural problems

J. Mears, General Manager, Integrated Pathology Partnerships Ltd
5/5
26 Jun 2018
Changed my attitude

You positively changed my attitude towards leadership

J. Sharpe, Head Of Risk, Abn Amro Lease
5/5
26 Jun 2018
Intelligent conflict solutions

Intelligent strategies that have provided solutions to conflict

K. Chapman, Family Games Manager, Hasbro Plc
5/5
26 Jun 2018
Understanding behaviour

You helped us to understand our customers better

K. Milner, Portfolio Manager, Oxford University Press
5/5
26 Jun 2018
Excellent course

Helped me create, build, and manage my work relationships

L. Shivdasani, Head Of Recruitment, Millennium City Academy
5/5
26 Jun 2018
Influencing behaviour

I am now able to influence behaviour positively

M. Attzs, Hr Manager, Bmak Business & Technology Consultants Inc
5/5
26 Jun 2018
Resolved conflict

You assisted the uncompromised resolution of conflict

M. Carter, Director, Business Fit Club Ltd
5/5
26 Jun 2018
Difficult personalities

You helped me deal with many difficult personalities

M. Tresler, Financial Director, Britannia Movers International Plc
5/5
26 Jun 2018
Resolved interdepartmental conflict

We’ve now resolved our interdepartmental conflict

N. Chavda, Engineering Manager, Working Environments London Ltd
5/5
26 Jun 2018
Managing conflict

Now managing our conflict every day, which means less stress for me!

N. Pritchard, Commercial Director, Cobham Plc
5/5
26 Jun 2018
Better evaluations of opinion

I can now better evaluate arguments put forward

P. Forsythe, Managing Director, Alemare Solutions Ltd
4/5
26 Jun 2018
Tough questions

I now ask tough questions without offence or defence. Tough course too!

P. Gall, General Manager, P & O Ferrymasters
5/5
26 Jun 2018
Resolving disputes

I am now able to negotiate and resolve disputes quickly

P. Headington, Procurement Manager, Watford Community Housing Trust
5/5
26 Jun 2018
Resolved team conflict

I have now resolved conflict and reduced boundaries

P. Murphy, Engineering Manager, Strata Technology Ltd
5/5
26 Jun 2018
No more difficult people

I can now get along with some of the difficult personalities at work

P. Ovington, Managing Director, Oxford Management Solutions Ltd
5/5
26 Jun 2018
Relevant to my situation

Your ability to make each tool relevant to our own situations is just brilliant

P. Saia, Business Development Manager, Praesidium Services Ltd
4/5
26 Jun 2018
improved client relations

I am improving client relations, by utilising your models

Displaying 1-25 of 31 reviews
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