Course participant reviews for LEADING DEFIANT TEAMS™ • Conflict Management for Managers • ILM Recognised • In-house
Average rating 4.9
Your enthusiasm is contagious! It inspired us to make positive changes
I am now building loyal relationships with customers
I am now able to resolve workplace disputes strategically
Our YPO members profited from your leadership training
I learned how to respond to narcissistic behaviour
I now have skills to tackle and manage difficult behaviour
I have closed gaps in my team and squashed conflict!
You helped us to resolve specific behavioural problems
You positively changed my attitude towards leadership
Intelligent strategies that have provided solutions to conflict
You helped us to understand our customers better
Helped me create, build, and manage my work relationships
I am now able to influence behaviour positively
You assisted the uncompromised resolution of conflict
You helped me deal with many difficult personalities
We’ve now resolved our interdepartmental conflict
Now managing our conflict every day, which means less stress for me!
I can now better evaluate arguments put forward
I now ask tough questions without offence or defence. Tough course too!
I am now able to negotiate and resolve disputes quickly
I have now resolved conflict and reduced boundaries
I can now get along with some of the difficult personalities at work
Your ability to make each tool relevant to our own situations is just brilliant
I am improving client relations, by utilising your models
Intensive leadership training. Excellent but exhausting!