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Executive PA - Developing Your Role

Length
3 days
Length
3 days
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Course description

Executive PA - Developing Your Role

Suitable for individuals who are intending to become or are newly appointed and beginning to develop their role as a PA.

Outcome / Qualification etc.

By the end of this course you will be able to:

  • Identify the skills required to be an effective PA and review any which need strengthening
  • Understand the importance of liaising regularly with your manager to plan and monitor objectives
  • Develop assertive behaviour and communicate confidently with colleagues
  • Manage and plan your time more effectively
  • Become ‘organisation aware’ and ready to take on more responsibility

Training Course Content

Module 1 - The Role of the PA / Executive Assistant

Personal Introductions & Objectives

  • Your current situation
  • Your individual issues and objectives

The Role of the PA / Executive Assistant

  • Essential skills needed to provide the proactive support my manager needs Identifying the tasks and responsibilities of a PA / Executive Assistant
  • Regular one-to-one catch-ups with your manager to establish changing objectives and deadlines

Module 2 -Being Assertive, Professional and Confident

  • What assertive behaviour is and what it is not
  • Steps to follow when applying assertive principals
  • Giving feedback to your manager and other colleagues
  • Learning to say ‘no’ without appearing unhelpful

Module 3 -Developing Confidence

  • Managing myself, my manager and my workload
  • To Do lists and prioritising
  • Understanding the ‘bigger picture’
  • Identifying and practising effective communication skills

The Way Forward

  • Taking strategies back to the workplace and putting them into action

Why choose GBC Learning & Development

Established in 1994 and still learning!

Trusted by 400 world-wide

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Expenses

Course Price: £360 + VAT

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GBC Learning & Development
Salisbury House
EC2M 5QQ London Wall

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